Store Policies

Your Statutory rights are not affected by any of the following store policies.

Ordering Online

Ordering Online with us is safe and secure! We use the internationally recognised PayPal system. In addition, we employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure, utilising Comodo Secure Shell.

We encourage you to feel comfortable using either PayPal or your credit card to conduct commerce on our site.

Delivery Information

PDF copies of compliance documents will be returned by e mail to the company contact point.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

Every calculation is verified by accredited SAP assessors prior to return to client. However, if we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.